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Delivery

logo dpdDelivery costs
The Shop articles ordered by you, if in stock, are dispatched to you within 2 working days. From now on you need to have an email address to order articles from our new Web Shop. We will use it to inform you quickly and efficiently about the status of your order. All orders going abroad will be sent by DPD. You will receive a ‘track & trace-number’ to follow the status of your order. Orders with a delivery address in the Netherlands are for now dispatched via the regular delivery method. In the order confirmation you will also find a telephone number for you to ring if you have any questions about the delivery.

Tariff delivery costs
The delivery costs depend on the country where you live. In principle there are 6 basic tariffs depending on the country. You’ll find an overview of the delivery costs per country here.

Payment

Payment methods
Shop articles ordered online can be paid via several payment methods.

creditcards-300x300Creditcard
On our site you can pay VISA, AMERICAN EXPRESS and EUROCARD/MASTERCARD. Your payment is dealt with on the OGONE site, where your details are verified and your payment request is processed. Your credit card details are NOT stored. When your payment has been accepted you will automatically return to the Nooteboom site. You can find further information on the website of OGONE.

IDeal
iDeal
If you have a Dutch bank account you can also pay via iDeal! The iDeal payments are processed via OGONE.

Paypal
When you have a Paypal account, orders in the Nooteboom Shop can be payed via this account.

Bank transfer
You can also opt to use a bank transfer as payment method. Please be aware that orders may delay several days when you using a bank transfer. Your orders are only dispatched after the amount is on our bank account.

Onze bank details are:
IBAN: NL73 ABNA0574489894 - BIC/SWIFTCODE: BANANL2A

Exemption BTW (VAT)
For our fans in some countries outside the Netherlands we can offer the Nooteboom Shop articles without charging the 19% VAT. The countries where we can offer the articles without charging VAT are listed on the new website under “payment and delivery”. When entering your billing and delivery address, the VAT-exemption will automatically be taken into account. Be aware that you may have to pay import duty and VAT in your own country.

Shop
You can also buy your shop articles in the Nooteboom shop in Wijchen. Here you can pay in cash, with a payment card or credit card. 
If you have any questions, you can reach the Nooteboom Shop by phone every Friday afternoon from 13.00 to 15.00 hrs on +31 24 6488800. Of course you can also send us an email: shop@nooteboom.com

If you have any further questions you can contact the Nooteboom Shop by telephone every Friday afternoon from 13.00 to 15.00 hrs on number +31 24 6488800. Or send an email to: shop@nooteboom.com